Family portal
Keep families in the loop, not in the dark
Give families and guardians their own read-only login to see the rota, visit notes, observations and the parts of the care record you choose to share — updated automatically as carers record it.
This week · Margaret O.
You decide what shows
Visibility you control, section by section
Not every family should see everything. Each guardian gets per-section visibility flags, so you can share the weekly rota and visit notes while keeping clinical detail to those who should have it.
- Seven per-guardian section-visibility flags
- Share the weekly rota and completed visits
- Surface observation readings and hourly logs where appropriate
- Revoke or adjust access at any time
This week · Margaret O.
Fewer phone calls
A printable Care Visit Record they can keep
Families can see real observation readings and hourly logs, and export a printable Care Visit Record as a PDF — the reassurance of knowing what happened, without a call to the office.
- Real observation readings, not a summary
- Printable Care Visit Record → save as PDF
- Stock and update banners where you allow them
- One portal across web and mobile
Care Visit Record · 12 Feb 08:00
Personal care given, breakfast taken, medication signed. Settled and comfortable.
What families get
Reassurance, on their own login
The weekly rota
Who’s coming and when, so families always know what’s scheduled.
Visit notes
What happened on each completed visit, in plain language.
Observations
Real readings and hourly logs, where you’ve chosen to share them.
Bring families closer to the care
14 days, no card — invite a guardian and choose what they see.