CQC evidence

When the inspector calls, you assemble — you don’t search

Every clock-in, MAR entry, care note and rota change in Rostera is already filed under the CQC key question it answers. So preparing for inspection is assembling a pack from evidence you already hold, not a frantic paper hunt.

The five key questions

Evidence, already filed under the question it answers

SafeShow that risk is managed and medication is safe.
  • Dose-level eMAR with missed-dose alerts
  • Geofenced clock-in proving visits happened
  • Incidents, body maps and photo evidence
  • Missed-visit escalation log
EffectiveShow care is delivered to the plan and reviewed.
  • Versioned care plans with review dates
  • Observation charts and hourly logs
  • Visit tasks generated from the plan
  • Handover summaries at clock-out
CaringShow person-centred care and family involvement.
  • Person-centred plans and preferences
  • Family & guardian portal access
  • Daily narrative notes
  • Printable Care Visit Records
ResponsiveShow care responds to changing needs.
  • Plan versions showing what changed and when
  • Timed task reminders to the on-shift carer
  • Stock “running low” alerts
  • Follow-ups on forgotten clock-outs
Well-ledShow governance, oversight and audit.
  • Full audit log on every change
  • Supervisions and training-expiry tracking
  • Reports and coverage analytics
  • Role-scoped access control

The evidence pack

From inspection window to a shareable pack

01

Window → gaps

Pick the inspection period and Rostera surfaces the gaps to fix first.

02

Assemble

Compile the record across the five key questions automatically.

03

Redact

Redact names and identifiers for anything you share externally.

04

Inspector link

Share a read-only link, or print the whole pack to PDF.

Evidence pack in an afternoon

The CQC evidence pack builder is a Care-tier feature. Pick the window, fix the gaps it surfaces, assemble by key question, redact, and share.

Care tierPrint to PDFRead-only link

Walk into inspection with the evidence ready

See how a live service assembles its pack — book a walkthrough.